About

Pinnacle Computer Services, Inc. is an Indiana corporation founded in 1988 by Brian F. Ricci, P.E. We are headquartered at 640 S. Hebron Ave in Evansville and serve organizations across southwestern Indiana, western Kentucky and southeastern Illinois.

Our clients range from utilities and local governments to manufacturers, healthcare practices, auto dealerships, schools and nonprofits.

How we work

• Managed agreements, not break-fix
• Fixed, complete quotes
• A team that works together in one building
• Engineering-led design

Built to stay up

Our office runs on a 60 kW natural-gas standby generator, so our help desk stays open when the power goes out.

One team, in one building

Pinnacle’s engineers, help desk technicians and project staff work together in our office at 640 S. Hebron Ave in Evansville. That is a deliberate choice, and it shapes the service you get.

• Cover from someone who knows you: when your usual technician is out, the colleague covering has worked in your environment.
• Escalation is a conversation: a hard problem goes down the hall to a senior engineer, not into a queue at a remote call center.
• Consistent standards: new technicians learn beside experienced engineers on real client work, so the whole team works the same way.
• A secure, resilient office: a controlled-access building with a standby generator is a far simpler security and continuity story than staff spread across home offices.

In the community

We provide IT to local nonprofits and veterans organizations at reduced rates.