Construction and Trucking
IT for contractors and trucking companies
Your people work from job sites, trucks and yards. Your IT has to follow them.
What keeps you up at night
- Crews and drivers on phones and tablets, everywhere but the office
- Estimating, accounting and dispatch systems that cannot go down
- New job sites and yards that need connectivity fast
- Customer and insurer security requirements
What we do for organizations like yours
- Microsoft 365 and Intune for phones, tablets and laptops in the field
- Site and yard connectivity with Ubiquiti and Juniper
- Managed or co-managed IT around your office team
- Server and backup for estimating and accounting systems
- Huntress detection and response on every device
- Fixed, complete quotes
Managed IT › · Co-Managed IT › · Networking ›
Our response commitments
| Priority | Example | Guaranteed response | Target response |
|---|---|---|---|
| ! Critical | Server down or the whole office cannot work | 1 hour | 15 minutes |
| ! High | A department or key system is impaired | 2 hours | 1 hour |
| ! Medium | One user cannot work normally | 4 hours | 2 hours |
| ! Low | Minor issue with a workaround | 8 hours | 4 hours |
| ! Scheduled | New user setup, new computer install, proactive maintenance | Scheduled | Scheduled |
Response times apply during client support hours, Monday to Friday, 7 a.m. to 5 p.m. Central. Critical issues outside those hours are covered under your agreement.
